Christian Simon

1979 - MBA EMLYON
1978 - Maîtrise de Sciences Economiques

• 1985-1989 Sales and Marketing Manager in a computer services company RESO, a subsidiary of the STERIA Group
• 1984-1985 Information Systems Consultant, EDS
• Since 1989 Professeur in Sales and Marketing at EMLYON and consultant for industrial companies in the areas
  
  MBA
  - Business-to-Business Sales Negotiation (core seminar)
  - Sales and Marketing Management (seminar, course supervisor)
  
  Executive programme
  Fields:
  Provision and Negotiation of Solutions for service companies, Key Accounts Management, Sales Force Management for service companies
  Firms:
  - IBM France (Computer)
  - SIEMENS FUJITSU (Computer)
  - DEC (Computer)
  - HEWLETT PACKARD (Computer)
  - ALCATEL (Computer Services)
  - SODEXHO (Catering)
  - LE MERIDIEN (Hôtellerie)
  - ISS (Propreté Industrielle)
  - ALLIUM (Distribution)
  - CREDIT ALLIUM (Bank)
  - FINANCES (Bank)
  - LAFUMA (Sportswear)
  - AVENTIS (Chemical)
  - James WALKER (Industrial)
  - CARIGEL (Catering)
  - MORY Group (Transport)

Consulting activities
Fields:
Audit, Business-to-Business Sales, Marketing forces
Firms:
IBM, Digital, the French State (Ministère d'Equipement), Merial, Profrance
Maxi Livres, CARIGEL

Experience abroad
1999 Audit and Sales Organisation in business-to-business services area for GBM, a large computer services company in Africa (UAE, Kuwait, Bahrain, Tunisia, Morocco, South Africa)
1997 Audit and Sales Organisation for Pro-France Maxi-livres, a book distribution network in Italy
1985-1989 Distribution network management involving thirty services computer
companies all over the world (USA, Australia, Japan, South Africa, European countries)

Publications
Articles in management journals
1997 Simon C., " Structurer son offre de services pour être plus efficace ", in L'Action Vétérinaire

1997 Simon C., " La démarche service : outil de management d'un cabinet vétérinaire ", La Semaine Vétérinaire

Books chapters

- 2005, "Le management commercial" in: Ce que manager dans les services veut dire, Mayaux F & Vogler E, 83-112, Ed d'Organisation
books
1996 Simon C., Négocier : entreprise et négociations, ELLIPSES

Research papers and reports / case-studies and teaching notes
Teaching notes:
1994 Simon C., Mayaux F., Les spécificités des services dans une négociation

Conferences papers
1995 Simon C., " La communication des services d'un cabinet vétérinaire ", World Small Animal Veterinary Association, Rome

1992 Mayaux F., Simon C., " Les conséquences des spécificités des services sur la gestion d'un face à face commercial ", 8ème Congrès de l'AFM- Association Française du Marketing, Lyon, mai

- French native
- Fluent in English

Professional associations
- Invited member of FYNTEX, a computer services association